PRIVACY POLICY

This is a policy setting out how Lewis Adam Estate Agents as a company collect and process your personal data through our website, market appraisals, requests for viewings and valuations, inclusion on our mailing list and formal instructions. Please read carefully and telephone Lewis Adam 01332 558189 with any queries.

M & M Homes Ltd trading as Lewis Adam Estate Agents is a registered company within the United Kingdom and the controller responsible for your personal data once it is collected.

YOUR PERSONAL DATA AND WHAT INFORMATION WE COLLECT

Any information you provide to us in respect of enquiries such as a market appraisal, viewing request, sales brochure and other general enquiries in person, telephone, email or by letter will be held as data for legitimate business reasons. This data we collect will include (but not limited to) your name, address, phone numbers, email address and may also include other data such as solicitors details and personal financial information in respect of an offer to purchase a property being successfully accepted.

It is important that any personal data Lewis Adam Estate Agents hold is correct and up to date and any change in personal data should be informed to us.

Please note we do not share or collect data with other companies or collect any categories of sensitive personal date.

When visiting our website we do not retain any information regarding your searches unless you specifically request us to do so by registering for our online mailing list services specifying the category/criteria of property that you require. This also applies to mobile devices which may have access to the website.

Your personal data collected will only be used to fulfil the contact that we have with you. Where necessary to comply with legal or regulatory obligation as previously stated, we do not share your personal data with any other organisation unless there is a legitimate business reason to do so.

We will keep your data for as long as necessary and within the terms and conditions of legal requirements which is presently 6 years.

YOU HAVE THE RIGHT TO OBJECT TO OUR USE OF YOUR PERSONAL INFORMATION

This includes your request for personal data to be deleted, removed or for us to stop using it is if there is no real reason for us to keep it or indeed process it. Please bear in mind we do have legitimate reasons to keep the data for six years. You can exercise the rights for us to delete your information by email to sales@lewisadam.co.uk or by personal delivery or post to Lewis Adam Estate Agents 1 Allestree Lane, Allestree DE22 2HQ YOU HAVE THE RIGHT TO REQUEST ACCESS TO YOUR PERSONAL DATA KNOWS AS DATA SUBJECT ACCESS REQUEST This enables you to receive a copy of the personal data we hold on you and to check that we are lawfully processing it.

REQUEST CORRECTION OF YOUR PERSONAL DATA THAT WE HOLD ABOUT YOU

This enables you to have any incomplete or inaccurate data held about you corrected, clearly once this information is verified by yourself.

YOU MAY REQUEST THE ERASURE OF YOUR PERSONAL DETAILS

This enables you to ask us to remove or delete the information, subject to our legal requirements. You have the right to object to the processing of your personal data. This particularly refers to changes in your personal circumstances which may mean a particular situation in which you want to object to processing on this ground as you feel it impacts on your fundamental rights. You have the right to restrict processing of your personal data for a limited period whilst the accuracy of that data is checked or there is a legal claim or requirement to hold the data for a period longer than our required period of five years.

TRANSFER OF DATA TO A THIRD PARTY

Finally you may request us to transfer the data to a third party and this will only be carried out on written request Please be advised we require all third parties engaged by this company to ensure that they respect the data that they receive from us for legitimate purposes and to treat us in accordance with the current legislation. Third parties include our computer support software company and bespoke software estate agency packages used within the company. Such third parties are only allowed to process your personal data in accordance with our instructions and not for their own purposes. Please be advised that we do not transfer data out of the British Isles. Any changes we make to this policy in the future will be posted on our web page and if appropriate notify you by email